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Delete your PathCAN account

You can delete your PathCAN account and personal data at any time, directly in the app or by email.

Delete your account in the app

  1. Open the PathCAN app and sign in.
  2. Go to the Profile tab.
  3. Tap "Delete account" at the bottom of the page.
  4. Read what will be deleted, confirm, and tap "Delete my account".

Your account is deleted immediately and you are signed out on every device.

Request deletion by email

If you can't use the app, or you have a partner account, email us from the address on your account and ask us to delete it:

privacy@pathcanacademy.com

We confirm your identity and delete the account within 30 days.

What we delete

  • Your profile: name, email address, phone number and profile photo.
  • Your sign-in details: password and linked Google or Apple accounts.
  • Your notifications, notification settings and push notification tokens.

What we keep

We keep booking, payment, invoice and refund records without your name or contact details. The law requires us to keep financial records, and partners need them for the services they delivered.

Before you delete

  • Bookings that are awaiting payment or in progress must be cancelled or completed first.
  • A deleted account cannot be restored. Signing in again with the same email, Google or Apple account creates a new, empty account.
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+1 403-369-6037

48600 STN Bentall, Vancouver, BC, V7X 1T2

1550 5th Street, SW #300, Calgary, Alberta, Canada

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PathCAN Academy Ltd. is not a law firm and does not provide legal advice. Immigration and visa services on this site are delivered by independent, CICC-licensed Regulated Canadian Immigration Consultants (RCICs).

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