Privacy Policy

This Privacy Policy describes how PathCAN Academy Ltd. ("PathCAN", "we", "us", or "our") collects, uses, and discloses your personal information when you use our platform, website, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect various types of information to provide and improve our Services to you:

1.1 Personal Information

When you register an account or use our Services, we may collect personal information such as your name, email address, phone number, and payment information. This information is necessary to create and manage your account, process transactions, and communicate with you.

1.2 Usage Information

We automatically collect information about how you interact with our Services, including but not limited to your IP address, device type, browser type, operating system, referral URLs, pages viewed, time spent on pages, and clickstream data. This information helps us analyze trends, administer the site, and improve user experience.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

2. How We Use Your Information

We use the collected information for various purposes:

2.1 To Provide and Maintain Our Services

To create and manage your account, process your transactions, deliver the services you request, and maintain the functionality of our platform.

2.2 To Communicate With You

To send you updates, security alerts, support messages, and administrative messages related to your account and our Services.

2.3 To Improve Our Services

To analyze usage patterns, understand user needs, and enhance the performance, functionality, and user experience of our Services.

2.4 To Send Marketing and Promotional Communications

To send you information about our products, services, and special offers that may be of interest to you. You can opt out of receiving these communications at any time.

2.5 To Comply With Legal Obligations

To comply with applicable laws, regulations, legal processes, or government requests, including but not limited to tax regulations and anti-money laundering requirements.

3. Disclosure of Your Information

We may disclose your personal information in the following situations:

3.1 To Service Providers

We may share your information with third-party service providers who assist us in operating our Services, conducting our business, or serving our users. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we specify.

3.2 To Partners and Third-Party Services

We may share your information with partners and third-party service providers (such as RCICs, schools, and payment processors) to facilitate the services you request. For example, if you book a service through our platform, we may share your information with the relevant service provider to fulfill the booking.

3.3 To Comply With Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Services of any change in ownership or uses of your personal information.

4. Data Security

We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access, correct, or update your personal information. You can do this by accessing your account settings or contacting us directly.

6.2 Right to Erasure

You have the right to request the deletion of your personal information. We will respond to your request within a reasonable timeframe, subject to any legal obligations we may have.

6.3 Data Portability

You have the right to receive a copy of your personal information in a structured, machine-readable format and to transmit that information to another controller.

6.4 Right to Object

You have the right to object to the processing of your personal information for marketing purposes or on grounds relating to your particular situation.

7. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.